If you are experiencing the Kies can’t detect Galaxy S3 issue, this article will provide you the solutions that have worked with several people experiencing the problem.
Samsung Kies is the official software for synchronising data between a PC and your Samsung mobile device. It is the must-have program if you want to fully enjoy the attributes of your Samsung tablets and smartphones. Using Samsung Kies, you can transfer music, photos, videos and other documents from your PC to the smartphone and vice versa. According to the Microsoft Help Page and some users, this solution will fix the Kies can’t detect Galaxy S3 issue: Uninstall your current version of Kies located in your computer.
Possible Ways to Fix the Kies Can’t Detect Galaxy S3 Problem
Here are the methods to fix the Kies can’t detect Galaxy S3 issue according to several Android forums:
1. Install Driver Updates
Based on numerous user feedbacks, this solution worked for them:
- Disconnect the Galaxy S3 from the computer by detaching its USB cable.
- Enter Settings
- Go to Developer Options
- Activate USB Debugging
- Reconnect the Galaxy S3 to the computer using the USB cable.
- Let the computer install the needed updates to its drivers.
- After the installation of the driver updates, unplug the Galaxy S3 from the computer again.
- Access Settings once more.
- Proceed to Developer Options.
- This time, disable USB Debugging.
- For the last time, connect the Android Smartphone to the computer.
2. Download and Install Latest Version of Kies
According to the Microsoft Help Page and some users, this solution will fix the Kies can’t detect Galaxy S3 issue:
- Uninstall your current version of Kies located in your computer.
- Search for the latest version of Kies for the Galaxy S3 and download it.
- Look for the most recent Samsung USB drivers for your device.
- Reboot your computer.
- It is important to disconnect your computer from the Internet from this point.
- Install the files that you have downloaded (Kies and Samsung USB drivers)
- After installation of the two files, connect the Galaxy S3 to the computer and allow the installation of the drivers.
- Reconnect your computer to the Internet.
3. Other Ways to Solve Kies Problems
For more issues related to the subject, check out our related article Samsung Galaxy Note 2 Cannot Update Firmware Via KIES and apply the solutions enumerated there.
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While there are many apps out there that can help you to backup the data and apps on your Galaxy S3, use Samsung Kies (Kies) if you want to save all the items using just one piece of software at a cost of nothing.
Samsung Kies S3 Neo
Besides free, it’s fairly easy to execute the backup/restore operation using Kies(see the steps below).
But having said that, you do need a bit of patience as it takes longer time compared to other apps, especially when you have lots of pictures, music and video files.
Well, if time isn’t the most important factor, go ahead and follow the steps below to safeguard your phone data with Kies:
i. Backup Samsung Galaxy S3 data using Kies
- Connect your Galaxy S3 to PC using the USB data cable, and then launch the Kies software.
- Click the Back up/Restore tab and then select Backup.
- Here, you can select the items that you would like to backup or check Select all items.
- Click Backup to begin saving the selected items to your PC. The destination folder is shown at the bottom of the Back up/Restore screen.
Kies Samsung S3 Download
Note:
- Depends on the items you’re backing up, this process might take a while.
- If your backup always get hung, especially in the process of backing up the apps, try turning off WiFi and set your phone to flight mode.
- Using Kies via Wifi only allows backup and restoration of the following items : contacts, s memo, s planner, videos, music, photos and message.
ii. Restore Samsung Galaxy S3 data using Kies
- Connect your Galaxy S3 to PC using the USB data cable, and then launch the Kies software.
- Go to Back up/ Restore > Restore.
- Next, choose the appropriate backup file on the Select the backup file to restore drop down menu.
- Then, check the items that you would like to restore or check Select all items.
- Click Restore.